faq

Frequently asked questions

What is the payment schedule ?


The payment schedule is split into two payments - 50/50! I always require a 50% payment to reserve your design project in my calendar. If you were to postpone or delay the project, this costs me from booking another client during the time I have reserved for you. This payment is non-refundable. The final payment will be issued once you are satisfied with the final design and ready to launch the website!




Can you design on other platforms?


I only work with WordPress,Webflow, and Wix as I find they are the best website platforms for small business owners, and the easiest to manage for those with no design knowledge. I chose platforms that were the best in terms of functionality and ease of use for my clients to make their own easy changes anytime they please, without needing to pay for a developer or hire additional help.




Can you finish my website for me?


I only design fully custom websites. As my design process is custom to you and my style of website, it can be hard to create a cohesive design using your own/another's designer's work. I would have to redesign every element that was not designed by me, in order to create a stunning and seamless design. This would take me as much time as a custom website! It's always best to start fresh.




Where can I book a call with you?


I only offer discovery call bookings in my proposal after you've browsed through my services and understand what is included in the price. I don't want to waste your time if my services aren't the right fit for your business! After submitting a client application form, you will receive a detailed proposal by email with everything you need to know. In this proposal, you'll have the opportunity to book a call with me on a time & day that works best for you!




Will it be easy for me to update After?


YES! I only work with website platforms that I know are easy to manage and they are user friendly.




Are there any additional costs?


Yes of course! Websites are a monthly investment. You need software for your website to designed & hosted on. This is a monthly or yearly fee from WordPress, Webflow, or Wix. You will need a domain (URL) which is about $20/year for a basic plan. You might also have to pay additional costs if you're wanting any extra features. This may include: email marketing software, custom fonts, etc. None of these plans or tools are included in my packages.




What will you need from me to begin?


I will need all of the content you'd like placed on the website! This includes your written copy, images, branding assets, and other elements you'd want to be shown. I do not offer brand design, copywriting or photography, this must all be provided by you. You must have all of your content ready or in the process of having it ready depending on the starting date, we have discussed.